Data protection

Responsible Entity
studio cossie
Sarolta Csoka
Dorf 44/4
5205 Schleedorf
AUSTRIA
Email: cossie.studio@gmail.com
Website: www.studiocossie.com

General Information
Protecting your personal data is especially important to us. We process your data exclusively based on the applicable legal provisions (GDPR, TKG 2003). In this privacy policy, we inform you about the most important aspects of data processing on our website.

Contacting Us
If you contact us via the contact form or by email, the data you provide (name, email address, message) will be stored for the purpose of processing your request and in case of follow-up questions. We do not share this data without your consent.

Order Processing in the Online Shop
To process your order, we store the following data:
Name
Address
Email address
If applicable, phone number
Order details (purchased products, prices)

This data is processed for the purpose of fulfilling the contract and for proper accounting. The data is stored for the duration of the statutory retention period (usually 7 years according to the Austrian Federal Fiscal Code – BAO).

Payment Providers
To process payments, we may cooperate with third-party providers such as:

PayPal
Provider: PayPal (Europe) S.à r.l. et Cie, S.C.A.
Privacy Policy: https://www.paypal.com/at/webapps/mpp/ua/privacy-full

Stripe (for credit card payments)
Provider: Stripe Inc., 510 Townsend Street, San Francisco, CA 94103, USA
Privacy Policy: https://stripe.com/at/privacy

These providers receive only the data required for payment processing.

Hosting & Server Log Files
Our website is hosted by Wix.com Ltd., Nemal St. 40, 6350671 Tel Aviv, Israel.
Wix stores data on servers located in the EU, the USA, and Israel. According to the European Commission, Israel is considered a country with an adequate level of data protection. Wix complies with GDPR requirements and implements security measures to protect personal data. All data transfers to third countries are carried out in accordance with GDPR, e.g., through standard contractual clauses and appropriate technical and organizational safeguards.

More on data processing by Wix: https://de.wix.com/about/privacy
Wix also uses cookies and tracking technologies to ensure website functionality and security.

Cookies
Our website uses so-called cookies. These are small text files that are stored on your device using your browser. They do not cause any harm.
Cookies help make our services more user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser on your next visit.
You can configure your browser to inform you about the use of cookies and allow them only in individual cases.

Instagram (Social Media Plugin)
We link to our Instagram profile on our website: @studiocossie
Instagram is operated by Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland.
When you click on the Instagram link, your IP address is transmitted to Instagram. If you are logged in to Instagram, your visit may be associated with your user account.
For more information, please refer to Meta’s privacy policy: https://privacycenter.instagram.com/policy

Your Rights under the GDPR
You have the following rights under the GDPR:
Right of access (Art. 15 GDPR)
Right to rectification (Art. 16 GDPR)
Right to erasure (“right to be forgotten”, Art. 17 GDPR)
Right to restriction of processing (Art. 18 GDPR)
Right to data portability (Art. 20 GDPR)
Right to object to processing (Art. 21 GDPR)
Right to withdraw consent (Art. 7(3) GDPR)

If you believe that your data is being processed in violation of data protection laws, you have the right to lodge a complaint with the supervisory authority. In Austria, this is the Data Protection Authority: www.dsb.gv.at

Changes to This Privacy Policy
We reserve the right to amend this privacy policy as necessary. The version published on this website shall apply at all times.